Privacy & Cookie Policy

This Privacy & Cookie Policy describes how Magic Narrator collects, uses, and shares your information when you use our text-to-audio narration services (the "Service").

1. Information We Collect

  • Account data: name, email, authentication identifiers, billing details (via our payment processor), and subscription status.
  • User Content: text you upload or input for narration, generated audio, project metadata, and usage preferences.
  • Usage data: interactions with the Service, device information, IP address, timestamps, and diagnostic logs.
  • Cookies and similar technologies: as described in the Cookie Policy below.

2. How We Use Information

  • Provide, secure, and maintain the Service.
  • Process text into audio using TTS providers and voice models.
  • Improve quality, develop new features, and perform analytics.
  • Communicate with you about updates, billing, and support.
  • Comply with legal obligations and enforce our Terms.

3. Sharing Your Information

We do not sell your personal data. We share information with:

  • Service providers: cloud hosting, analytics, logging/monitoring, email delivery, customer support, error tracking, and payment processing (e.g., Stripe).
  • TTS providers: to generate audio from your submitted text. Your content may be processed by third-party models solely for synthesis and related quality improvements.
  • Legal and compliance: when required by law or to protect rights, safety, and security.

4. Data Retention

We retain personal data and User Content for as long as necessary to provide the Service and for legitimate business purposes (e.g., accounting, security, and legal compliance). You can request deletion of your account and associated content, subject to technical and legal limitations.

5. Security

We implement administrative, technical, and organizational measures designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. International Transfers

We may process data in countries other than your own. Where required, we rely on appropriate safeguards to transfer personal data.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to data portability. You can exercise these rights by contacting us at support@magicnarrator.com.

8. Children

The Service is not directed to children under 13 (or the age of digital consent in your jurisdiction), and we do not knowingly collect personal data from children.

9. Changes

We may update this policy from time to time. If we make material changes, we will notify you (e.g., by email or an in-app notice). Continued use of the Service after an update indicates acceptance of the changes.

10. Contact

For the fastest response, email us at support@magicnarrator.com.

Other contact options (not recommended for support speed):

  • Phone: +1 949 783 9171
  • Mailing address: 1985 Del Amo Blvd P6279, Torrance California 90501

Cookie Policy

We use cookies and similar technologies to operate and improve the Service. Cookies are small text files stored on your device. We use:

  • Strictly necessary cookies: required for core functionality (authentication, security, payment/session continuity).
  • Performance and analytics cookies: to understand usage and improve the Service.
  • Preference cookies: to remember settings like theme and language.

You can control cookies through your browser settings. Disabling cookies may affect functionality. Where legally required, we obtain consent for non-essential cookies.